Contact us
Every message goes to a person, not a ticket queue. We aim to reply within 2 business days.
General & support
Questions about the product, account help, bug reports, feature requests, press.
support@scantraceqr.comPrivacy & data
Access, correction or deletion of your personal data, withdrawing consent, and any question about our Privacy Policy.
privacy@scantraceqr.comReport abuse
A ScanTraceQR link used for harassment, phishing, malware or deceptive redirection. We investigate every report.
Report a link →Reporting a link
Use the abuse report form — it routes straight to the review queue and
you can file anonymously. Include the full link (the code after /logger/ is how we find the
account) and how you received it. We can disable a link and close the account behind it, and if you leave an
email we’ll tell you what we did. If you’d rather write, abuse@scantraceqr.com
reaches the same place.
Deleting your data
If you clicked someone’s link and want the record of your visit gone, use remove my data — it deletes immediately, no account or email needed.
If you have an account, deleting a link from your dashboard removes its visit records, and you can close your account from the account page. For anything else, email privacy@scantraceqr.com and we will handle it within 30 days.
Before you write
A lot of questions are already answered in our guides — particularly dynamic vs static QR codes and what an IP logger can and can't see.